United Airlines on Wednesday said it will offer free snacks on all flights starting February 2016, a departure for an industry that has moved toward charging for extra services.
The move follows customer feedback that Oscar Munoz, chief executive of parent United Continental Holdings Inc <UAL.N>, solicited when he took the top job at the second-largest U.S. airline in September. Munoz currently is on medical leave following an October heart attack.
It was not immediately clear what the free food - a caramel-filled waffle on early-morning flights and savory snack mixes later in the day on North American service - would cost United.
Other U.S. carriers such as JetBlue Airways Corp <JBLU.O> currently offer free snacks on all flights. United now only serves free food on international flights.