Canada wheat exports dogged by quality complaints

WINNIPEG -- Buyers of Canadian wheat are increasingly complaining about quality ever since Ottawa changed how its biggest crop is sold and inspected, raising the risk the world's third largest exporter will lose sales to rivals like the U.S.

Tara Giles drives the combine as she transfers wheat into a truck driven by husband Lloyd during the annual harvest on a 160-acre field south of High River, Alberta, Sept. 28, 2013. REUTERS/Mike Sturk

WINNIPEG -- Buyers of Canadian wheat are increasingly complaining about quality ever since Ottawa changed how its biggest crop is sold and inspected, raising the risk the world's third largest exporter will lose sales to rivals like the U.S.

Problems include underweight shipments, lower-than-expected protein content and gluten strength in the wheat, and even the occasional mixture of wheat with other agricultural products.

In October, Singapore-based Prima Group found 850 kilograms of peas in a 25-metric-ton wheat shipment. A metric ton is the equivalent of about 2,200 pounds.

"We don't know what's going on in the system here," says Prima advisor Derek Sliworsky in Winnipeg, who says that while not all Canadian wheat shipments suffer from poor quality, "we don't have these problems from other origins." Prima buys between 500,000 and 1 million metric tons of Canadian wheat a year to produce flour at its mills in Singapore, Sri Lanka and China.

Problems have grown since 2012, when Ottawa stripped the Canadian Wheat Board of its centralized role in marketing wheat, says Sliworsky, who used to work for the Wheat Board. The following year, Ottawa cut one-third of the workforce of the Canadian Grain Commission, the agency responsible for quality.


Randy Dennis, the commission's chief grain inspector, also says that since 2012, buyers have increasingly complained about the quality of wheat exports, especially about gluten properties.

Since late 2012, exporters have been able to have cargo certified on the basis of a composite vessel sample or from each incremental 2,000-metric-ton load. This change was poorly communicated to buyers such as Prima, Sliworsky says. In spring 2014, Prima was shipped wheat from Canada with lower protein than expected, reducing its value by up to $12 per metric ton.

As of 2013, government weighing staff no longer monitor vessel loading at the elevator, but review information provided by the grain handler before certifying weight. This year, Prima received a shipment that was 375 metric tons light.

The government also no longer requires the grain commission to inspect and weigh rail cars unloading at port, instead allowing grain handlers or third parties to do it.

That change has led to less rigorous inspection, says Bob Kingston, president of the Agriculture Union, which represents commission workers.

"The fact that there are screw-ups -- I would have been shocked if there wasn't," he says.

Adapting to change

Formal complaints filed with the grain commission haven't become more common, says spokesman Remi Gosselin.


"It's not a question of who is to blame (for quality concerns) but how the grain sector adapts to change," he says.

Canada is renowned for the quality and consistency of its crops, says Canadian Agriculture Minister Gerry Ritz in an email. The grain commission "continues to ensure consistent grain quality exports that meet the expectations of buyers," he says.

Quality problems were confirmed by other buyers and traders, who spoke on condition of anonymity.

One Chinese flour mill reduced Canadian spring wheat purchases last year and through the first half of 2014, and bought more instead from the U.S. because of concerns about protein levels, weights and gluten, a mill executive says.

Last year, weak gluten strength in Canadian wheat also sparked concerns from China's COFCO Corp.

Australia has gained market share in Asia this year because of weather-related concerns about Canadian quality, including wheat with an unusual appearance after wet late-summer conditions, says a Melbourne-based trader, estimating that Australia had sold about 500,000 metric tons more than normal to Asia this year.

A European grain trader who supplies durum wheat to Morocco says buying Canadian wheat was less complicated under the Wheat Board, which sorted and tailored grain specifications to each buyer's requirements. The board also built loyalty by sometimes giving buyers better quality than they paid for, while exporters now deliver the bare minimum grade, the trader says.

US quality


To be sure, several traders say there have been concerns about quality in other countries' shipments, as well, including the U.S. and India. A Singapore flour mill manager and a spokesperson for Japan's Ministry of Agriculture, Forestry and Fisheries say separately that they have not seen Canadian wheat quality issues.

Cereals Canada President Cam Dahl, whose group includes grain handlers Richardson International, Viterra Inc. and Cargill Ltd., say he had confidence in the commission's "science-based" quality assurance system.

Canada's share of global wheat exports has hovered around 14 percent for the current and past two years, up slightly from the final two years of Wheat Board control.

That share has declined from 17 percent in 2000 and 21 percent a decade before that, reflecting rising export competition.

To ensure Canada's place in the wheat world, "reputation really matters," says Neil Townsend, director of market research at grain marketing company CWB, the board's successor. "It's a very competitive world out there."

Related Topics: CROPSWHEAT
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